سياسة الاسترداد

Thank you for shopping with Byshahawy. We strive to provide high-quality products and a smooth customer experience. Please review our refund policy below.

1. Eligibility for Refunds

Refunds may be granted under the following conditions:

• The item received is defective, damaged, or incorrect
• The request is made within 7 days of receiving the product
• The item is unused, in its original condition, and in original packaging

2. Non-Refundable Items

The following are not eligible for refunds:

• Digital products once accessed, downloaded, or used
• Gift cards or vouchers
• Items marked as “Final Sale” or “Non-refundable”
• Services that have already been completed or delivered

3. Refund Process

All refund requests are subject to review and approval. Byshahawy reserves the right to reject any request that does not meet the conditions outlined in this policy.

4. Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect. Returned items must be sent using a trackable shipping method.

5. Refund Method

Approved refunds will be processed to the original payment method. Processing times may vary depending on the payment provider.

6. Late or Missing Refunds

If a refund has been approved but not received, customers should first check with their bank or payment provider, as processing times may vary.

7. Policy Updates

Byshahawy reserves the right to update or modify this policy at any time without prior notice.